To protect the security of your account, we have implemented one mobile device only for each registered credit card. If you have changed your mobile phone or uninstalled & reinstalled the app, it will create a new mobile device ID on your account, please kindly re-enter your card detail under “…More” and “Payment Methods” for verification.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 6:00am - 6:00pm MST excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
You can contact us by phone. We are available:
Monday to Friday: 6:00am - 6:00pm MST