We understand you may wish to limit interactions at this time and practice safe social distancing. There are a number of ways that our customers can do so, including:
• Downloading the Shell EasyPay app onto your mobile device which allows customers to pay at the pump without entering the station.
• Using pre-pay at the pumps.
• Requesting to use the pay-through window at sites that have this service.
Contact Us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 6:00am - 6:00pm MST excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Email us
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
Phone
You can contact us by phone. We are available:
Monday to Friday: 6:00am - 6:00pm MST
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