We work hard to make our app as stable as possible. Sometimes the app can crash due to lack of connectivity or other processes running on your device. To help us improve, we ask that you send us any crash reports. If you find that the app crashes regularly we suggest you uninstall and re-install the app on your device.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 6:00am - 6:00pm MST excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
You can contact us by phone. We are available:
Monday to Friday: 6:00am - 6:00pm MST