It's our biggest priority to create the safest environment possible at all our stations. If you have experienced an accident at one of our sites, let us know. Please contact us at generalpublicenquiries-CA@shell.com or 1-800-661-1600 to provide details of the incident
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 6:00am - 6:00pm MST excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
You can contact us by phone. We are available:
Monday to Friday: 6:00am - 6:00pm MST